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- Privacy Policy | Renewal Counselling
Renewal CCP Privacy Policy for the website and general use of data in line with ICO and GDPR regulations. Renewal Christian Counselling & Psychotherapy customer privacy notice This privacy notice tells you what to expect us to do with your personal information. Contact details What information we collect, use, and why Lawful bases and data protection rights Where we get personal information from How long we keep information Who we share information with How to complain Contact details Telephone +44 739 683 9155 Email renewalchristiancounselling@gmail.com What information we collect, use, and why This information is collected with consent upon filling in the intake forms for therapy. We collect or use the following information to provide services and goods, including delivery: Names and contact details Addresses Date of birth Purchase or account history Payment details (including card or bank information for transfers and direct debits) Health information (including dietary requirements, allergies and health conditions) Health and safety information Records of meetings and decisions Information relating to compliments or complaints We also collect or use the following information to provide services and goods, including delivery: Religious or philosophical beliefs Health information We collect or use the following information for the operation of customer accounts and guarantees: Names and contact details Addresses Payment details (including card or bank information for transfers and direct debits) Purchase history Account information, including registration details We also collect or use the following information for the operation of customer accounts and guarantees: Health information We collect or use the following information for service updates or marketing purposes: Names and contact details Addresses Marketing preferences Records of consent, where appropriate We collect or use the following information to comply with legal requirements: Name Contact information Identification documents Health and safety information notes on sessions must be held for 7 years We also collect or use the following information to comply with legal requirements: Health information We collect or use the following personal information for dealing with queries, complaints or claims: Names and contact details Address Account information Purchase or service history Customer or client accounts and records Information relating to health and safety Correspondence We also collect the following information for dealing with queries, complaints or claims: Health information Lawful bases and data protection rights Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website. Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website: Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here. Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here. Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here. Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here. Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here. Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here. Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here. If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice. Our lawful bases for the collection and use of your data Our lawful bases for collecting or using personal information to provide services and goods are: Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object. Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability. Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are: The collection of this information is done with confidentiality and within the terms of service to provide mental health care and provide continuity of care if the clinician needs to transfer care to another provider in lines with the clinical will. Vital interests – collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life sustaining food, water, clothing or shelter. All of your data protection rights may apply, except the right to object and the right to portability. Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are: Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object. Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability. Vital interests – collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life sustaining food, water, clothing or shelter. All of your data protection rights may apply, except the right to object and the right to portability. Our lawful bases for collecting or using personal information for service updates or marketing purposes are: Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object. Our lawful bases for collecting or using personal information for legal requirements are: Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object. Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability. Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are: The collection of this information is done with confidentiality and within the terms of service to provide mental health care and provide continuity of care if the clinician needs to transfer care to another provider in lines with the clinical will. Vital interests – collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life sustaining food, water, clothing or shelter. All of your data protection rights may apply, except the right to object and the right to portability. Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are: Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object. Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability. Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are: The collection of this information is done with confidentiality and within the terms of service to provide mental health care and provide continuity of care if the clinician needs to transfer care to another provider in lines with the clinical will. Where we get personal information from Directly from you How long we keep information Information including contact information, demographics, attendance, finance, session notes and assessments/forms are kept for 7 years in line with UK law and guidance governing counselling/psychotherapy. Who we share information with Data processors Powerdiary Wix This data processor does the following activities for us: Powerdiary stores our session information and client data. Wix stores client initial referral information from the contact form. Others we share personal information with Organisations we need to share information with for safeguarding reasons Organisations we’re legally obliged to share personal information with How to complain If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113 Website: https://www.ico.org.uk/make-a-complaint Last updated 17 October 2024
- EMDR Intensives | Renewal Counselling
EMDR intensives are designed to move you through EMDR reprocessing at a fast pace. EMDR at Renewal can incorporate Christian faith, when appropriate. EMDR Intensives EMDR intensives are designed to move you through EMDR reprocessing at a fast pace. It is intense, as the name says, but it is also brief compared to long-term therapy. This may be a good choice for you if: You have standard therapy in place but you need specialized trauma work You want to more quickly through EMDR in a short period of time You don't have time for weekly sessions but can set aside a few days to focus Is an EMDR intensive right for me? Do you... Feel ready to work on a specific trauma or life experience? Want to make meaningful progress without spreading therapy over many months? Find it difficult to fit weekly appointments around work, family, or travel? Feel frustrated by losing momentum between sessions? Want to stay focused without having to pause just as you’re making progress? Want to work at a pace that feels right for you, with plenty of breaks and opportunities to regulate? Want to build momentum in a way that can be difficult to achieve across weekly sessions? Leave with practical grounding and regulation tools you can begin using straight away? Dedicate time to your wellbeing without the distractions of everyday life? Every intensive is tailored to fit you. Together, we’ll agree on your goals, prepare carefully, and move at a pace that feels safe and manageable. There is no pressure to process more than you’re ready for. Throughout each day, we’ll check in regularly, take breaks when needed, and make sure you leave feeling grounded and supported. If you’re wondering whether an EMDR Intensive is the right fit for you, you’re welcome to get in touch for an initial conversation. We can explore your goals together and decide whether this approach feels like the best next step. EMDR Intensives 2 prep sessions online + workbook + 3 day intensive + 1 follow up session ----------- cost : 3 payments of 600 payment plans available first payment required to secure booking dates Fees include the full clinical programme: assessment, preparation,intensive EMDR across 3 consecutive days, Saturday provision, clinical planning,aftercare and follow-up. 1 / Initial Call to Check Suitability You'll have an initial call to check that an EMDR intensive is the right fit for you. I'll ask you some questions and you can ask me any you have as well. 2 / Workbook You will be sent a digital EMDR workbook that will help you prepare for your sessions. You will need to complete a portion of this workbook as well as intake forms prior to your assessment session. 3 / Full Assessment We will have a thorough assessment looking at your past experiences and present challenges to focus our EMDR work. This can be done online or face-to-face at least 2 weeks prior to your intensive. 4 / EMDR Initial Resourcing We will prepare you for your reprocessing by doing EMDR resourcing work. You will prep for this session using your workbook. This session can be done online or face-to-face at least a week prior to your intensive. 5 / EMDR Intensive We will have 3 days of EMDR across a Thursday, Friday and Saturday. The pace will be tailored to your needs. If you are travelling to the area for the intensive, you will be responsible for your own accommodation in this time. 6 / Follow-up We will have a follow-up session 7-14 days after the intensive to see how you are doing. This can be done online or face-to-face.
- Spiritual Abuse & Church Hurt | Renewal Counselling
Whether the harm was sexual, physical, emotional, psychological, coercive control, or anything else - if it occurred in a faith setting or if the person doing the harm used spiritual language or had a role in faith leadership, it has an element of spiritual abuse. Spiritual Abuse & Church Hurt toxic leadership -- religious trauma -- ministry burnout -- difficult church experiences -- heavy shepherding -- leadership failures -- unhealthy church culture -- high-control religious environments -- narscissisism comes to church There are many ways to describe it, but experiencing harm as a person of faith or in a faith setting adds a layer of complexity that many therapists are not familiar with or trained to care for. Whether the harm was sexual, physical, emotional, psychological, coercive control, or anything else - if it occurred in a faith setting or if the person doing the harm used spiritual language or had a role in faith leadership, it has an element of spiritual abuse. It's not just the harm itself, it's the layers of power that are associated with the harm and the existential elements that can go all the way to the core of your identity. Renewal provides support for those recovering from spiritual abuse, religious trauma, church hurt, and other painful experiences within faith communities with a deep understanding of both the dignity and depravity of the Church and those in it. For many people, faith has been a source of comfort, belonging, and hope. Yet experiences within churches, ministries, or faith communities can sometimes leave deep emotional, relational, and spiritual wounds. Spiritual abuse can occur when Scripture, spiritual authority, or religious beliefs are used to control, manipulate, shame, silence, or pressure others. It may involve authoritarian leadership, unhealthy church cultures, coercion, exclusion, spiritual intimidation, or the misuse of power within Christian relationships and communities. Even when experiences do not meet the threshold of spiritual abuse, many people carry the effects of church hurt, ministry burnout, religious shame, or painful experiences that have left them feeling confused, isolated, or disconnected from their faith. These experiences can affect every area of life. People often struggle with anxiety, low self-worth, difficulty trusting others, relationship challenges, guilt, shame, or a sense of distance from God. Some find themselves questioning beliefs they once held with confidence, while others long to reconnect with their faith but feel unsure how to move forward. Therapy provides a safe and confidential space to explore these experiences without judgement. Together, we can work through what has happened, process the impact it has had on your life, and work towards healing, freedom, and healthier ways of relating to yourself, others, and God. As Christian therapists with experience in pastoral care and ministry contexts, we understand the unique challenges that can arise when emotional pain and faith become intertwined. We can provide support whether you wish to integrate your Christian faith into therapy or simply explore your experiences with someone who understands the context you experienced harm in.
- My Approach | Renewal Christian Counselling Sheffield
I believe every individual has deep inherent dignity and that people are worth caring for. Unfortunately, we live in a world where we will suffer, some of us in deep and profound ways. And I seek to help as you journey through the suffering in your life by providing a safe place for you to be listened to... Approach We believe every individual has deep inherent dignity and that people are worth caring for. Unfortunately, we live in a world where we will suffer, some of us in deep and profound ways. We seek to help as you journey through the suffering in your life by providing a safe place for you to be listened to and to process your life's challenges. How we think, act, live and feel has an impact on both ourselves and others. We seek to work with all of these aspects of life to consider what might be helping or harming you. Our life stories, including the people who have protected and nurtured us (and those who failed to do so), are a significant part of understanding how we approach the world. CHRISTIAN COUNSELLING APPROACH CHRISTIAN COUNSELLING APPROACH Want to learn more about what makes Chrisitian counselling unique? Click here to learn more.
- Confidentiality | Renewal Christian Counselling Sheffield
Confidentiality is essential in counselling. Here I've outlined a few basic principles that can help you understand what makes confidentiality in counselling different from other relationships and when I might need to share information with others. Confidentiality in Counselling & Psychotherapy Confidentiality is incredibly important in counselling and psychotherapy. For many people, confidentiality is among the top reasons they choose to speak to a therapist. Confidentiality includes the policies of GDPR but goes further than that too. In addition to not sharing your identifying information, confidentiality in therapy means that we will not share details of what you discuss in our sessions with anyone other than our personal supervisors who supports us in providing quality and ethical care for you. The only exception to this is if you share something that concerns us about your safety or that of others. In this case, we'd speak with you first about how you'd like to proceed. On rare occasions, we may need to break confidentiality in order to be sure you and others are safe and that we're following the law. This is covered in our contract and in the terms and conditions in detail. In addition, sometimes clients ask us to share specific information about their time in counselling with others (ex: church leaders, local council, GP, solicitor, Home Office...). We will first discuss whether it is appropriate to share the information or if it something that we can help you to do on your own. If we agree for Renewal to share the information, you will need to make the request in writing and we will agree together what you need communicated and what not. Depending on what information needs to be shared and the format, this may incur an additional fee (ex: court reports, legal letters, etc). Renewal will not share notes of sessions with anyone without explicit written consent from the client or a court order. If you have any question about confidentiality in counselling, please feel free to ask.
- About | Renewal Counselling
M.E. Rebello and Amy Davies - Participating in the renewal of all things by bringing broken places to light, renewing hope and restoring relationships. Meet The Team Amy Davies Counsellor BACP Areas of Interest: Relationship Breakdown, Sexual Issues, Life Transtions, Spiritual Issues, Depression and Low Mood, Anxiety, Trauma M.E. Rebello Accredited Counsellor & Psychotherapist BACP, ACC, EMDR Areas of Interest: Complex Trauma, Spiritual Abuse, Attachment and Family Trauma, Domestic Abuse, Complex Grief, Third Culture/International Identity Our Registered & Accrediting Bodies
- FAQ | Renewal Christian Counselling Sheffield
Counselling fees - getting started - first session - scheduling sessions - consession rates - where do we meet Frequently Asked Questions Getting Started Fees & Payment Scheduling Sessions EMDR Intensives Meeting Online Other What are the steps to get started with Renewal? 1. Fill in the contact form on the website with a brief answer to what you are looking for2. Look for the email responding to your query and, if appropriate, inviting you to book a free Initial Zoom Call.3. Book the free Initial Zoom Call by registering with the online booking portal linked in that email. The online portal will ask you to confirm your email when you register. Then you can choose a date and time that suit you for your free Initial Zoom Call. 4. Join the zoom link emailed to you in your appointment reminder email at your given appointment time. You can ask any questions you have. I'll have some questions for you too.5. After the call, you'll have a chance to think about working together. We will send you an email and you can respond to let us know if you'd like to get started or not.6. We book your first session and we send over some online forms for you to complete before our first session. Then we get started! Why can't I get into the online portal? If you've been invited to book a free Initial Phone Call or are a regular client accessing the online portal for the first time, you will need to confirm your email address before logging in. Check your spam folder in case the email is there. Once you've done that, you should be able to log in with just your email and the password you've set. Where do we meet face-to-face? Face-to-face sessions are held in a safe, private room on a leafy road on Dobbin Hill in Greystones, Sheffield (S11 7JB). On-street parking is available and it is easily accessible by public transport links from Eccelsall Road. A room with step-free access is available upon request. Can we meet if I live overseas (non-UK)? I am able to meet clients online who live in many non-UK countries with a few exceptions. If you are not UK based, but are interested in working together, please reach out and we can see if we'd be a good fit. As a note, all sessions are in English.
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- Blog | Renewal Counselling
All Posts Tips Starting Counselling Christian Topics Counselling Book Recommendations Trauma Log in / Sign up 6 days ago 2 min Messy people I often hear people say that they feel "messy" or "not good enough" to be in relationship with others. 1 like. Post not marked as liked 1 Jul 20 2 min Average is underrated Noticing average things as being okay means noticing that certain things are actually predictable in a way that isn't harmful. 1 like. Post not marked as liked 1 Jul 6 2 min Dark Clouds, Deep Mercy - Lament Sometimes we feel that the urging in the bible to "not be afraid" feels like a condemnation of fear and anxiety. 1 like. Post not marked as liked 1 Jun 28 1 min More About EMDR If you're considering trying EMDR, you might be interested in what others have to say about it as an approach. 1 like. Post not marked as liked 1 Jun 22 2 min Boundaries are like gardens Part of what makes the botanical gardens beautiful are the boundaries. If you come into the botanical gardens and dig up roses and step all 1 like. Post not marked as liked 1 Jun 8 2 min It's okay to not be okay . . . It's okay to not be okay . . . but it's not okay to stay that way. We all have times in life where we are struggling more than normal. 1 like. Post not marked as liked 1 May 25 2 min Try Softer There are lots of books on counselling and self-help out there, but one in particular that has my attention at the moment is the book Try... 1 like. Post not marked as liked 1 May 18 2 min What is Trauma? One approach to defining trauma uses 3 E's: Event, Experience, Effect 1 like. Post not marked as liked 1 May 11 2 min How to get the most out of counselling So you’re about to start counselling. Well done on having the courage to start. As you get started, let's think about what might make... 2 likes. Post not marked as liked 2 May 4 2 min How is counselling different from just talking to a friend? For some people, friends and family are great sources of support and are a great option for receiving the care they need in everyday... 2 likes. Post not marked as liked 2 May 2 2 min What is EMDR? What if someone told you that you don’t have to speak about the details of your trauma to heal? My own experience of EMDR was... 2 likes. Post not marked as liked 2 Apr 27 1 min Will counselling help me? This past week, I was asked by a friend, with tears in her eyes, "will counselling help me?" She was so desperate to be in a better place... 2 likes. Post not marked as liked 2 Apr 13 1 min Wounded Healer The phrase "wounded healer" is famous in some circles. Take a minute to consider what it means... Not a guru who is wholly separate and... 2 likes. Post not marked as liked 2 Apr 6 2 min My First Experience In Counselling Was Terrible I remember the day I decided I needed help again. I sat in my car, palms sweating, so scared to call the counsellor that I had found.... 3 likes. Post not marked as liked 3 Mar 30 3 min The Best Recipe for Recovery I spoke at the Sheffield Hallam CU event recently and was asked a great question: What is the best recipe for mental health recovery? I... 4 likes. Post not marked as liked 4 Mar 16 1 min What can counselling help? With all of the pop-psychology and self-help material on the Internet these days, it sometimes seems overwhelming. Do I need... 4 likes. Post not marked as liked 4 Mar 9 2 min Christian Counselling for Non-Christians So you've ended up on a Christian Counselling website. What could Christian counselling possibly offer a non-Christian? Perhaps the idea... 4 likes. Post not marked as liked 4 Mar 8 1 min What can I expect from counselling? I remember my first ever counselling session. It had taken me so much effort to just arrange the time to meet - and here I was now... 4 likes. Post not marked as liked 4
